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PRIVACY POLICY

Effective Date: 11/09/2023

 

Introduction:​

Welcome to London Paw Galore! At London Paw Galore, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you visit our website, engage with our services, or make purchases from us. Please take the time to read this policy to understand how your information will be handled.

 

Information We Collect:

When you interact with London Paw Galore, we may collect various types of information, including but not limited to:

 

1. Personal Information: This may include your name, email address, phone number, shipping address, and billing information when you make a purchase or create an account.

 

2. Payment Information: We may collect payment information when you make a purchase, such as credit card details, but please note that we do not store your payment information. It is securely processed by our payment service provider.

 

3. Communication Data: We may collect information from your communications with us, including emails, chat messages, or phone calls.

 

4. Website Usage Data: We may collect data about how you interact with our website, including your IP address, browser type, operating system, and browsing behaviour.

 

How We Use Your Information:​

London Paw Galore uses your personal information for the following purposes:

 

1. Order Fulfillment: We use your information to process and fulfil your orders, including shipping and customer support.

 

2. Communication: We may use your contact information to communicate with you about your orders, provide updates, and respond to your inquiries.


3. Marketing: With your consent, we may send you promotional emails and newsletters about our products and services. You can opt out at any time.

 

4. Website Improvement: We analyse website usage data to enhance our website's functionality and user experience.

 

Data Security:

We take data security seriously and implement measures to protect your information from unauthorized access, disclosure, alteration, and destruction. Your payment information is securely processed by trusted payment service providers, and we do not store your payment details.

Third-Party Links:

Our website may contain links to third-party websites or services. Please note that we are not responsible for the privacy practices of these third parties, and we encourage you to review their privacy policies when visiting their websites.

 

Your Choices:

You have the right to:

- Access and review the personal information we hold about you.

- Correct any inaccuracies in your personal information.

- Withdraw your consent for marketing communications.

- Request the deletion of your personal information, subject to legal requirements.

- Lodge a complaint with a data protection authority.

 

Changes to this Privacy Policy:

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any updates will be posted on our website with the effective date.

 

Contact Us:

If you have questions or concerns about this Privacy Policy or your personal information, please contact us at info@londonpawgalore.com. We are here to assist you and address any privacy-related matters.

 

Thank you for choosing London Paw Galore! Your trust is important to us, and we are committed to protecting your privacy and providing you with a secure and enjoyable shopping experience.

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