Due to the high volume of orders, there may be a slight delay in receiving your package. Rest assured, all orders are being sent via Royal Mail Tracked 24, and should arrive before Christmas Day. Please note that some toys and treats may vary as certain items have sold out, but we’ve substituted them with the closest available alternativesThank you for your understanding and continued support!
Luxury Dog, Puppy & Cat Hampers & Gift Packs Store UK
Where Tails Wag and Hearts Delight!
Terms and Conditions
Welcome to London Paw Galore's Website Terms and Conditions.
These Terms and Conditions govern your use of the LondonPawGalore.com website. By accessing this website and/or placing an order, you agree to be bound by these Terms and Conditions.
YOUR USE OF THIS WEBSITE INDICATES YOUR ACCEPTANCE OF THESE TERMS REGARDLESS OF WHETHER OR NOT YOU CHOOSE TO REGISTER WITH US OR MAKE A PURCHASE. IF YOU DO NOT ACCEPT THESE TERMS, PLEASE DO NOT USE THIS WEBSITE.
LondonPawGalore.com is operated by London Paw Galore, a company registered in Essex.
Our contact details are as follows:
General email: info@londonpawgalore.com
1. INTRODUCTION
1.1 You can access most areas of this website without registering your details with us. However, certain areas may require registration.
1.2 We may update these terms and conditions at any time, and you should check this website periodically for the most current version. Some provisions may be superseded by specific legal notices or terms located on particular pages of this website.
2. ORDERING FROM US
2.1 You place an order by using our online checkout process. You'll have the opportunity to review and correct your order before submission. We'll send an order acknowledgment, detailing your selected products.
2.2 Our acceptance of your order occurs when we dispatch it and send you a dispatch confirmation via email. This creates a binding purchase contract.
2.3 We reserve the right to refuse an order under certain circumstances, such as unavailability of goods, payment authorisation issues, pricing errors, or failure to meet eligibility criteria.
3. DISCOUNT CODES
3.1 Only one discount code can be used per order unless stated otherwise.
3.2 Some codes may exclude specific product collections.
3.3 Additional terms may apply to specific codes.
4. PRICING
4.1 Delivery charges are separate and will be clearly displayed during checkout. Please note that these charges apply to non-extreme areas of mainland UK only.
4.2 Prices on our website are subject to change without notice.
4.3 Ownership of goods or services purchased does not transfer until full payment is received in cleared funds.
5. CANCELLATION AND RETURNS POLICY
5.1 We hope you're satisfied with your products. If you wish to return or cancel items, please contact us at info@londonpawgalore.com.
5.2 Returns for items no longer required or with incorrect fit must be requested within 7 days of receipt. Items must be returned in resaleable condition with labels intact.
5.3 Damaged or faulty items must be reported within 24 hours of receipt, including photographs.
5.4 Specific exclusions apply under distance selling regulations (e.g., bespoke items).
6. LICENCE
6.1 You may print and download extracts from this website for personal use, provided you do not modify or use content separately from accompanying text.
6.2 Copyright and other intellectual property rights in material on this website are owned by us or our licensors. Any use beyond that specified in clause 6.1 is prohibited without our prior written consent.
7. SERVICE ACCESS
7.1 We aim to provide 24/7 website access but cannot guarantee uninterrupted service. We may temporarily suspend access for maintenance or other reasons.
8. VISITOR MATERIAL AND CONDUCT
8.1 Material you transmit to this website is considered non-confidential and non-proprietary. We have no obligations regarding such material.
8.2 You may not post offensive or harmful material, misuse the website, or engage in any illegal activities.
9. LINKS TO AND FROM OTHER WEBSITES
9.1 Links to third-party websites are for convenience. We do not endorse these websites and are not responsible for their content.
9.2 You may link to our website, subject to specific conditions outlined in clause 9.2.
10. REGISTRATION
10.1 Registration requires you to be over eighteen years old. It's for a single user only.
10.2 You're responsible for password security. Notify us if you suspect unauthorized access.
10.3 We may suspend or cancel your registration if you breach these terms.
11. DISCLAIMER
11.1 We strive for accuracy but do not warrant the completeness or accuracy of website content. We may update material without notice.
11.2 We provide this website "as is" without any conditions, warranties, or terms, except as required by law.
12. LIABILITY
12.1 We, other parties involved, and our group companies, exclude liability for any losses, damages, or expenses resulting from your use of this website, including but not limited to direct, indirect, punitive, or consequential damages.
12.2 Exclusions do not apply to personal injury, fraud, misrepresentation, or liability that cannot be excluded under applicable law. 12.3 You indemnify us against losses arising from your breach of these terms or website use.
**13. DELIVERY & COLLECTION**
13.1 Delivery dates are approximate and may change due to unforeseen circumstances.
13.2 Collect your orders within 10 days of notification.
13.3 Sale and personalized items are non-refundable unless faulty.
14. GOVERNING LAW AND JURISDICTION
14.1 These terms are governed by English law. Any disputes shall be subject to the exclusive jurisdiction of English courts.
14.2 We do not guarantee that products are appropriate or available for use outside the UK.
15. MISCELLANEOUS
15.1 You may not assign your rights under these terms.
15.2 If any provision is found invalid, other provisions remain valid.
15.3 Third parties may not enforce these terms.
16. ACT OF GOD
16.1 We are not liable for any failure to fulfill a contract due to reasons beyond our control.
These terms and conditions were last updated on 11/09/2023.